Privacy policy

At Waterbear Global, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or make purchases.

Information Collection: We may collect personal information that you provide voluntarily when you:

  • Make a purchase
  • Create an account on our website
  • Subscribe to our newsletter or promotional emails
  • Following us on our social media accounts
  • Contact our customer support

The types of personal information we may collect include:

  • Name
  • Email address
  • Shipping and billing addresses
  • Payment information (though we do not store payment details directly)

Use of Information: We use the collected information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending updates on order status
  • Communicating promotional offers, discounts, and sales via email
  • Enhancing and personalizing your experience on our website

Information Sharing: Waterbear Global does not share, sell, rent, or trade your personal information with third parties for their marketing purposes. We may, however, share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as these parties agree to keep this information confidential.

Promotional Communications: By providing your email address or subscribing to our newsletter, you may receive periodic promotional emails, updates, or information about discounts, sales, or new products. You can opt-out of these communications at any time by following the unsubscribe instructions included in each email or by contacting us directly.

Data Security: We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

Children's Privacy: Waterbear Global does not knowingly collect personal information from individuals under the age of 13. If you believe that we have inadvertently collected information from a child under 13, please contact us to promptly remove such data.

Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date.

Your Consent: By using our website or providing us with your information, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at matt@waterbearglobal.com.

Thank you for choosing Waterbear Global. Your privacy and trust are important to us.

Sincerely, Waterbear Global